I love JAJAH (www.jajah.com) Internet phone service. You do not need to download anything and when you call, your physical phone rings which you pick up and start to talk.
JAJAH is very cheap, has great voice quality and also has many other useful features.
Top two I like:
1) You can have your one one-click-call phone book so that you do not need to enter the frequently-called numbers from scratch every time.
2) You can also save the shortcut of any call on your desk top, or send it to your cell phone so that you can initiate the call by just clicking the icon! Smart.
However, lately I have discovered a nasty feature:
You call someone. The phone rings and nobody picks it up. Or, your call cannot be connected for one reason or another.
Well, JAJAH still charges your account for it! The amount is not that much. Just nine cents. But still -- WHY?
I have written to JAJAH about this obvious software malfunction and haven't heard from them yet.
If you are using JAJAH, I'd also recommend you to do the same and get in touch with the company. If they hear from enough number of people perhaps they would correct it.
And if you are not yet a JAJAH member but consider becoming one, do so while being aware of this serious billing issue.
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